Booking terms

Your booking

Your dates are held as soon as you book. Pay the 20% deposit within 72 hours and we confirm your booking by email. If the deposit has not reached us after 72 hours, we may release the dates to another guest.

Paying for your stay

Prices are per night for the whole home or room, in US dollars. The TT dollar figure shown beside each price is a guide; you can pay in TT dollars at the day’s rate. The balance is due 30 days before you arrive. If you book within 30 days of arrival, the full amount is due when you book. We accept bank transfer and card.

Damage deposit

Some homes carry a refundable damage deposit, shown on the property page. We return it within 7 days of check-out, less the cost of any damage beyond normal wear.

Changes and cancellations

Tell us in writing. If you cancel more than 45 days before arrival, we refund everything you have paid. Between 15 and 45 days before, we keep half of what you have paid. In the last 14 days we keep everything you have paid. If we ever have to cancel, we refund you in full.

During your stay

Check-in is from 3:00pm and check-out is by 11:00am. Each home has a maximum number of guests and a minimum stay, both shown on its page. No smoking indoors, no pets, and no parties or events without agreeing them with us first.

Our responsibilities

We look after the homes, keep them clean and safe, and fix problems promptly. We are not responsible for loss of or damage to guests’ belongings unless we caused it.

Questions

Ask us before you book: send us a message. Seagrape Stays Tobago is a demonstration business, and these terms show how a clear set of booking terms reads.